Tracking updates

Please be informed that tracking data updates may experience delays of up to an hour. In certain cases, we rely on data updates from third-party sources, which may not be instantaneous. Rest assured, we are continuously working to minimize these delays and provide you with the most accurate and up-to-date information possible. Your patience is greatly appreciated as we strive to deliver a seamless tracking experience for your shipments.

If you have any questions or concerns, please don't hesitate to reach out to our customer support team at [email protected]

GDPR

In accordance with GDPR regulations, signatures of signed parcels will be securely removed from our system after 90 days. This measure is taken to ensure the protection of your personal data and to comply with data retention policies. Rest assured that your parcel information will still be tracked and stored securely for operational purposes, but the specific signatures will be deleted to maintain privacy and data security. If you have any questions or require further assistance, feel free to contact our customer support team. Thank you for your understanding and cooperation.